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York-Poquoson Social Services

301 Goodwin Neck Road
2nd Floor, Public Safety Building
Yorktown, VA 23692

(757) 890-3787

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Contact Information

Main
(757) 890-3787
Phone Emergency
(888) 832-3858
TTY/TTD
(757) 890-3300

Who We Are

Adult Protective Services are provided regardless of the person’s income or financial resources to adults who are incapacitated and who are 18 years of age or older, to persons 60 years or older, and to their families when appropriate.  Adult Protective Services include:  the receipt and investigation of reports that an adult is abused, neglected, or exploited or at-risk of abuse, neglect, or exploitation; the provision of a wide variety of health, housing social, and legal services to stop the mistreatment and prevent further mistreatment; and the potential to intervene legally to provide essential protection to persons who are in emergency situations and lack the capacity to consent to services.  Adult Protective Services reports are received by local department at (757)890-3787 or through the 24-hour, toll free hotline at 1-888-83-ADULT.  Any person who suspects that an elder or an incapacitated adult is abused, neglected, or exploited should make a report.

For more information on the services available or to report suspected abuse, neglect or exploitation of an adult, please call our office. To report at night or on weekends, call 1-888-832-3858.

Languages Spoken:  English.  Interpretation services available for all other languages (based on availability). 

Who We Serve

Languages Spoken
English
,
Language Line available
Service Area(s)
Poquoson City
,
York County

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
18 and over
Family
No
Other Eligibility Criteria
Incapacitated adults age 18 and over; Individuals who are at risk of abuse, neglect or exploitation.

Available 24/7
No

Intake Process
Call or email
Self Refer
Yes
Intake Contact
Kendall Ferguson, Adult Protective Services Supervisor
Intake Contact Email
socser@yorkcounty.gov

Report Problems
Call the Agency
,
Other