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Western Tidewater Community Services Board

200 East Second Avenue
Franklin, VA 23851

(757) 562-2208

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Contact Information

Main
(757) 562-2208
Phone Emergency
(757) 925-2484

Who We Are

At Western Tidewater Community Services Board, Franklin Services Center provides programs for walk-in walk-out diagnostic and treatment services for children, adolescents and adults who have acute or chronic psychiatric disorders, but do not need 24-hour care. This facility provides counseling services for patients and families about emotional or personal matters while experiencing difficulty resolving stressful life situations. All substance use services enable individuals to cope with identified problems without the use of alcohol, drugs or other mood-altering substance using the Twelve Step recovery process. Emergency services are available 24 hours a day, seven days a week.

Who We Serve

Languages Spoken
English
,
Call if translation is needed
Service Area(s)
Franklin City
,
Southampton County

Cost & Payment Methods

Payment Method(s)
Private Pay
,
Private Insurance
,
Medicaid
,
Medicare
Fee Structure
Sliding Scale Fee
,
Call for Information

Age Requirements
No Age Requirement
Family
Yes
Residency Requirements
Serves residents of and people located in the city of Franklin and the county of Southampton.
Other Eligibility Criteria
Serves individuals who need behavioral health, substance use, developmental disability, prevention and early intervention services.

Available 24/7
No
Additional Availability Comments
Call for individual program hours. Emergency Services are available 24 hours per day, 365 days per year.

Intake Process
Call for an intake and assessment appointment. Walk-ins accepted on Thursdays from 8:30 AM-2: 00 PM. If disabled, please bring proof of disability.
Documents Required
Call for details
,
Picture ID
,
Social Security card
,
Income verification
Self Refer
Yes
Provider Refer
Yes
Intake Contact Telephone
(757) 562-2208

Qualifications
Qualification Type
Licensure
Qualification Entity
Virginia Department of Behavioral Health and Developmental Services
Qualification Number
084
Report Problems
Call the Agency