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United States Consumer Product Safety Commission

4330 East West Highway
Bethesda, MD 20814

(301) 504-7923

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Contact Information

Main
(301) 504-7923
Toll-Free
(800) 638-2772
TTY/TTD
(301) 595-7054

Who We Are

U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction.  The Commission protects the public from products that pose a fire, electrical, chemical or mechanical hazard and works to ensure the safety of consumer products.

Consumers may call Hotline at 800-638-2772 to obtain product-related safety information including recall information, to report an unsafe product, or to report a product-related injury. The Commission does not act on all complaints and does not cover automobiles, food or drugs, cosmetics, financial matters or dissatisfaction with products or services.  Visit the website for information about recalled products.
 

List Server. Copies of product recall and product safety information can be sent automatically via Internet e-mail, as they are released by CPSC. To subscribe to this service, send an e-mail message to: listproc@cpsc.gov. In the body of the e-mail message enter: sub CPSCINFO-L YourFirstName YourLastName An e-mail acknowledgement of subscription to the service will be sent.
Additional fax number is 301.504.0025
Freedom of Information Act - call 301.504.7923.
Convenient to a bus. Partially accessible to persons with disabilities.

Who We Serve

Languages Spoken
English
,
Spanish
Service Area(s)
Nationwide

Cost & Payment Methods

Fee Structure
No Fee

Age Requirements
No Age Requirement
Family
No
Other Eligibility Criteria
No residency requirement.

Available 24/7
No
Additional Availability Comments
Eastern Standard Time <br><br>
Hotline hours are Monday-Friday 8AM-5:30PM

Intake Process
Phone. Message may be left after 5:30PM
Self Refer
Yes
Provider Refer
Yes
Intake Contact
Daniel Rumelt
Intake Contact Telephone
(800) 638-2772

Report Problems
Call the Agency